“Our work with Peak has shown us just what can be done with big data analysis in business today. Not only have we been able to grow faster, but we’ve also been able to make decisions and optimise our marketing spend in ways that we previously couldn’t.”
“Working with Peak, we’ve had a 27% increase in sales. We’ve also been able to reduce operational costs by up to 35% by simply staffing the call-centre at the times of day most likely to result in a sale to a user or customer.”
“Not only are we now offering improved services to our customers, increasing their satisfaction levels, we’ve been able to grow our revenues in doing so.”.
Our data set is large and complex, yet Peak were able to make sense of this and enable us to gain insight and clarity into business performance using their apps. We have a much stronger view of our customer and operational performance since the implementation of our new system. We wouldn’t hesitate to recommend the services of Peak for any online retailer or business looking to achieve the same as Morrisons.